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+44 7549945121 | info@sabinametcalf.com

  • Home
  • My story
  • Legal
  • Business
  • Testimonials
  • Contact
  • Home
  • My story
  • Legal
  • Business
  • Testimonials
  • Contact

Privacy policy

Metcalf & Co is a brand name that belongs to Verbatim Translation Limited, a company registered in England & Wales, registration number 04432246. This privacy policy will explain how Metcalf & Co uses the personal data we collect from you when you use our website.

Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities

 

What data do we collect?

Metcalf & Co collects the following data through our website:

  • Personal identification information (Name, email address, phone number, etc.) when you contact us for a service quotation.

 

How do we collect your data?

You directly provide Metcalf & Co with most of the data we collect. We collect data and process data when you:

  • Enquire about our services through our contact form or email
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser’s cookies.

 

How will we use your data?

Metcalf & Co collects your data so that we can:

  • Process your enquiry and provide you with a service quotation
  • Email you with updates and special offers on other products and services we think you might like.

 

How do we store your data?

Metcalf & Co securely stores your data at firewall and password-secure devices in our place of work.

Metcalf & Co will keep your personal enquiry data for 1 year. Once this time period has expired, we will delete your data. If the project for which we quote goes ahead, we may need to keep your data for up to 2 years for accounting and legal purposes, or for ongoing project purposes.

What are your data protection rights?

Metcalf & Co would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Metcalf & Co for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Metcalf & Co correct any information you believe is inaccurate. You also have the right to request Metcalf & Co to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Metcalf & Co erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Metcalf & Co restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Metcalf & Co’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Metcalf & Co transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@sabinametcalf.com.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
For further information, visit allaboutcookies.org.

How do we use cookies?

Metcalf & Co uses cookies in a range of ways to improve your experience on our website, including:

  • Session cookies only

 

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:
Functionality, necessary-only cookies – Metcalf & Co uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

How to manage cookies

You can set your browser not to accept cookies, and the below tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

(a)     https://support.google.com/chrome/answer/95647?hl=en (Chrome);
(b)     https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);
(c)      http://www.opera.com/help/tutorials/security/cookies/ (Opera);
(d)     https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
(e)     https://support.apple.com/kb/PH21411 (Safari); and
(f)      https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).

Privacy policies of other websites

Metcalf & Co website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Metcalf & Co keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 23 February 2021.

How to contact us

If you have any questions about Metcalf & Co privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: info@sabinametcalf.com.

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Metcalf & Co has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office at https://ico.org.uk/global/contact-us/.


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